Shipping Policy

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive an email confirmation once your order has been shipped, including a tracking number.

2. Shipping Methods & Delivery Time

We offer worldwide shipping through reliable carriers such as DHL, FedEx, UPS, and local postal services.

Estimated delivery times:

  • United States & Canada: 7–15 business days

  • Europe: 8–18 business days

  • Asia-Pacific: 5–12 business days

  • Other regions: 10–20 business days

Please note that delivery times may vary depending on customs clearance and local courier efficiency.

3. Shipping Costs

Shipping fees are calculated at checkout based on destination and weight.
We offer free shipping on orders exceeding the amount specified on our website.

4. Customs, Duties & Taxes

Naturawelles is not responsible for any customs fees, import taxes, or duties that may apply to your order.
All such charges are the responsibility of the customer.